The first thing to say is that we had a most wonderful time in Spain and Portugal.

We wanted to deal with a company that gets to know us and our tastes and we feel that tailormade Andalucía has stood out as a company that can help with that personal level of service and knowledge.

The quality of service from james@tailormadeandalucia.com has been exceptional. We felt very well looked after. James made us feel very special throughout the whole process and we really felt he cared and wasn’t trying to just get ‘another booking. At each new town we stopped James would call us personally to find out how we were. The itinerary worked very well and all the various arrangements you made clicked into place with no problems to us whatsoever. All the hotels were excellent, and we were very comfortable wherever we went. We are most grateful to you for taking such care over all the arrangements and we shall certainly put ourselves into your hands for our next holiday.

A truly wonderful trip. Thank you and we’ll be back!

Hi Sam,

Sorry for the delay getting back to you re our comments on the tour but as you know we are only just back in Australia.

We have filled out the review form and provide the following testimonial for you to post if you wish. Once again thank you and Francisco very much for all your efforts we had marvellous time and still dream about the people food and place of beautiful Spain.

We have just returned from travelling to Spain with http://www.tailormadeandalucia.com/ and cannot recommend them enough for their attention to detail support and their knowledge of wonderful Spain.

This is our second trip with Sam and his team having gone a few years ago and again they have provided an itinerary that is totally suited to our interests while dispersing the tour with unusual and quirky additions that were fabulous.

Our accomodation was excellent that also suited our brief and the locations were right in the middle of the old towns and close to all facilities and sights.

All the guides and drivers that were part of the tour were fully knowledgeable of their area of expertise and had personalities that suited us and our travel companions. Lots of laughs and fun!

We will be going back to Spain " and will of course be contacting Sam to arrange another marvellous trip. We have no hesitation in recommending them.

Muchas gracias

Pete Gwyn Kate Tom & Claudia

Sydney, Australia

Dear Sam and Fran,

Many thanks to you both for structuring, planning and executing a terrific introduction to Andalucia. We felt as though we touched upon many of the highlights as well as a bit of the fabric of life in this part of Spain.

We enjoyed the accommodations, especially in Ronda, which ended up being everyone's favorite stop. We had a few travel mishaps along the way and both of you were seamless in your response to each one.

Who knew that airlines could have so many problems? We really appreciate all of your help when we arrived 18 hours late!

We felt as though we had a good blend of city and countryside and congratulate you on meeting the disparate needs of four travelers, all of whom had slightly different priorities. Your restaurant recommendations were exceptional,especially Campero which is a bit of a surprise all together, but a great one. For myself, I fell a little bit in love with Spain on this trip. As is always the case a traveller can only skim the very outer surface of things In a few weeks. But I am ready to come back and see what the next level reveals. When I do I will certainly be calling you to help set the trip up. Can hardly wait. Again, many thanks for all of your patience and professionalism. It was fun to travel with your company as our guide.

Un Abrazo,

Sharon Alexander


Hola Sam!

I’ve been in the travel business since 1972 and have worked with many European ground handlers. I can truthfully say that none have been as professional and caring as you have been with me and my recent group from the USA.

From the start over 1 year ago you knew how detailed I am about any tour that I put my name behind and host, and you worked with me step by step to produce and operate a program that was superb in every facet. The 2 tour guides (XX and XX) were amazing, the coaches were top class and the drivers the same. The hotels selected were perfect for my quirky wishes, and our Travel Club members loved each one. Timings were spot on – as were the local guides. And the manner in which you handled the issue of us missing our flight from Barcelona to Bilbao (caused by a huge delay on the highway because of a terrible accident) was truly remarkable.

Over the years I have hosted many groups through Spain – this one, thanks to you, ended up being our finest yet.

So, God willing, we’ll be back. And you can bet your life that I’ll be in touch with you again!

Muchas gracias!

caret-down caret-up caret-left caret-right
Gavin and Susie Martin Australia

Sam and Fran arranged our whole trip, covering internal flights, airport hotel transfers, hotels and a number of private tours, everything was incredibly well organized, on time and all of the personnel they used were very professional and helpful in every way. The guides were amazing and certainly gave us an insight into the localities and landmarks we visited. It really enhanced our experience and we felt we were visitors rather than tourists.

I would not hesitate to recommend Sam and his team to other travelers.

Hello Sam,

It seems quite a while ago since our wonderful holiday in Andalucia. I have filled in the survey and here goes with a brief testimonial:

I wanted to take my family to Andalucia to give them a taste of the spectacular culture and history of this place where Europe (just about) meets North Africa. From my first conversation with Sam at Tailormade Andalucia I knew that was definitely on the right track. He listened to the gist of what we wanted to do and he responded immediately with a bespoke proposed itinerary that perfectly captured what we had outlined, borne of his many years of experience in Andalucia. The holiday was wonderful, and it more than met our expectations. We saw the many facets of Andalucia from its own very particular history, its wonderful architecture and music, and of course, enjoyed some fabulous food. Sam managed to strike just the right balance between our cultural exploits and having enough time to relax and enjoy being together away from it all.

Every detail was thought through by Sam and the team, and despite or visiting six different locations, there were no hitches at all.

Tailormade Andalucia certainly lives up to its name: Highly personalised itinerary, great tour guides who really know their stuff, and we stayed in some great boutique hotels.

Mark Gregory


Tailormade Andalucia went above and beyond to understand our requirements and develop a unique and excellent itinerary for us including hotel selections.

Details were carefully attended to including the fabulous tour packet we received upon arrival at our first hotel. During our journey we requested two last minute changes which Sam accommodated immediately and without question.

The guides were all excellent, the transfer vehicles were great, and the drivers were prompt and friendly. I have nothing but praise and high recommendations for Tailormade Andalucia.

Thanks again to both you and Fran. If I'm ever in Spain again, I'll be in touch.

All the best and un abrazo fuerte!

Sandy Perretti

California, USA

Hola Fran & Sam,

Thank you so much for puting together such a fantastic Itinerary for us to follow in Andalucia. Quite amazing, an experience that will be with us forever, we all just had so much fun. Your choice of hotels, drivers, guides, history, and culture was second to none.

It would be very hard to pick a highlight as everything seemed to be its own highlight, but being a livestock farmer in N.Z. our visit with Roberto in Ronda to the bull ring and getting to understand the customs etc. to do with bull fighting and then to go to the bull farm the next day, as luck had it , they were working young bulls in the yards which was a real treat to be able to talk with those involved.

a special thanks for the re schedule back to see the display at the Royal school of equestrian art, it was of particular interest to me as our family has a long history with horses. I hope the guides enjoyed us as much as we enjoyed them, a real treat to have James for as long as we did, he was very good on a vast amount of subjects, as were Christopher and Scarlett, a treat to spent a day with them.

Thank you to all who made our trip such a memorable time, it could not have been better.

Garcia's Adios
Roger MurphyNew Zealand

'We have just returned from a very interesting 5 days in Granada, Malaga & Ronda organised by Tailormade Andalucia. Sam made several useful suggestions & booked us into great hotels, suggested good restaurants & tapas bars. All added to a great experience. 

We did not want to cram in too much in a few days, preferring quality to quantity. 

After being met at the airport, & driven to Granada, we visited The Alhambra with an excellent private guide. Magnificent. Malaga 's Picasso museum didn't disappoint & the train trip to Ronda was relaxing & interesting. We shall return again to Seville & Cordoba.  Of course, using the superb team at Tailormade'.

Michael & Alison Watts


Hi Sam:

Thank you again for organising our recent cooking class and walking tour in Seville. From our introduction to your services to meeting with both Amelia and Jaime; the experience was both easy and amazing. The insight Amelia provided gave us a true local's understanding of the produce and technique for Andalucía food. Jaime also tailored our walk to exactly what we asked for and he even managed to help us locate the one of the nicest art shops. Again, I cannot thank you enough for helping make our honeymoon in Spain special.


Chris Montemayor


To Whom it May Concern

This is to state that Tailormade Andalucia made all my travel arrangements including guides, restaurant & flamenco reservations, bullfight tickets, etc. during my May, 2017 stay in Spain & Portugal. Their service was meticulous & couldn’t be faulted. I’d highly recommend Tailormade Andalucia for your travel needs.

Vanda Wilshire California

I cannot speak highly enough of the personal service offered by Tailormade.

As two women who were traveling alone, it was wonderful to be able to have personal guides to show us the best that Andalusia has to offer. I felt as though I was being guided by a longtime friend who seemed to know the particular things I liked, and wanted me to have the most enjoyable time possible. Sam and his team are special and I would recommend them to anyone traveling in this part of the world. Well done!

In June, my wife and I took our grandson to Spain. We hadn't been in years, and hadn't too much time (ten days), so we decided to confine the trip to Madrid, then through Andalucia south to Grenada. Given the limited time, we wanted to avoid having to do any planning once in Spain.

We hunted on line for an in-country travel agency with which we could work. We plan our own trips, and don't take group or package tours, so we look for people willing to spend time implementing our preferences and ideas, rather than trying to push us into their default options. In Tailormade Andalucia, we found Spain's answer to our requirements.

We encountered no difficulty in conveying our desires, and receiving suggestions consistent with our interests. We never had the feeling that our contacts at Tailormade Andalucia were driven by a desire to maximize their returns, rather than implement our wishes. There was no resistance when we fiddled with options and requested changes in the program.

From the moment we landed in Spain, until we left, there wasn't a single moment wasted on a missed connection. The trip proceeded seamlessly, with drivers and guides meeting us precisely on schedule, in Madrid and as we worked our way through Andalucia's "white villages," to Grenada. The hotels suggested by Tailormade Andalucia were as consistent with our preferences as those we'd selected on our own.

Special mention must go to Theresa, a marvelous guide for our walking tour of Madrid. Her passionate elaboration of the magic of the handful of paintings we had time to study at the Prado opened our grandson's eyes to the possibilities of great art as no docent we've ever encountered could have. Great credit also to James, our guide for part of the time we were in the white villages--his singular background and easy conversation made our day with him a pleasure on multiple levels.

Bottom line: Tailormade Andalucia is a thoroughly professional organization, and we'd use it again in a heartbeat.

Maynard ThomsonUSA

We have just returned from an excellent trip to Andalucia, organised by Sam at Tailormade Andalucia.

We packed so much into our 2 week trip – wine and sherry tasting, city tours, flamenco, a bull farm and even a football match – but still arrived home relaxed, rested and invigorated.

We would never have been able to organise so much on our own and can thoroughly recommend the skills of this company, remaining friendly, approachable and patient at all times. The guides they provided were knowledgeable and interesting, each injecting their own personalities into our tours.

First class – thank you!

Caroline & Desmond Bradley


Sam, Fran and their collaborators at Tailormade Andalucía made us see what a fascinating country Spain is – and in particular Andalucia.

The service provided by Tailomade Andalucia was impeccable – great choice of hotels, very knowledgeable guides, and since the first contact, Sam paid attention to all the details, provided extensive information about the itinerary, and made as many changes as needed to make this a perfect trip.

We visited places we would never have imagined, off the beaten track, and at the same time could really learn about all the history and culture behind each tourist attraction. In fact, we felt not as tourists, but as special guests being taken around Andalucía by locals.

I would not think twice before calling Sam again if I ever consider going back to Spain!!

Barbara Mattos


Hi, Sam -

We are back home now from a truly wonderful trip to Spain with Tailormade Andalucia. We loved our time in Spain and thank you for the very efficient and personal attention you gave us at every step of the way. From our first contact, you listened carefully to our likes and dislikes and put together a memorable itinerary. Along with outstanding lodging choices, your selection of guides was consistently excellent, as they brought it all alive for us. Our private drivers were polite and always on-time, and provided very comfortable transport. As for our activities, naturally we caught all the "must-see" things that every tourist sees, but what made the trip so special were the many additional activities you custom arranged for us that gave us a rare exposure to the unique beauty and culture of Andalucia. We had a truly engaging artisan tour in Madrid that took us into the world of some of the best crafts people in Spain, including visiting the shops and meeting with the makers of world-famous capes, hand-painted silk scarves, gorgeous leather goods, and guitars that have been used by everyone from Andres Segovia to the Beatles! Beyond that, we were treated to a private flamenco show, and made private visits to a bravo bull farm, olive mill, Sherry vineyard, and took a lovely hike through the countryside above the Alhambra. These were all memorable experiences for us, but the highlight activity was our visit to the art restoration studio - we are still talking about it. Jesus and Pablo were gracious hosts, and we got to not only hear about art restoration, but also see it in action and even take part! Thanks for suggesting and arranging it!

Thank you again for creating such an inspired itinerary for us. You created a true "insider's tour" for us, which most travelers don't have a chance to experience. We have already strongly recommended you and Tailormade Andalucia to friends considering a trip to Spain!

Rajesh Nambiar USA

Sam, thank you for the amazing vacation that you and your team planned for us in Madrid, Cordoba, Seville, Cadiz and Granada.

You took great care to understand our interests, time we had on vacation, kids ages etc., to plan an amazing trip that we will never forget. From the smallest of details, to the comfort that as non-Spanish speaking people, wherever we went, you had arranged an English speaking guide, who was a local and could give us an insider's view of the city and attractions.

The guides were very knowledgeable, and were able to handle the mix of having 2 adults and a 10 year old and 15 year old and make it interesting for everyone. This has been one of our best vacations ever. I need to mention that I had contacted another agency that comes up first when you perform a google search, and they were not willing to even plan a trip for us because of it was less than 10 days.

You guys took our requirements and planned the best trip we could have in that timeframe Wherever we went the tickets to attraction were pre-purchased and the guides were able to avoid long lines and take us through separate entrances. This saved us many hours which we could use to spend on the attractions.

In Seville, we lost a document bag that we forgot at the hotel and at no cost to us, you guys retrieved it and mailed it to us in the US. That was indicative of the excellent service not just for planned event but for unplanned situations.

Thanks again to you and the team from our whole family.

Recently my husband and I were fortunate to travel to South Spain.

We were recommended Tailormade Andalucia Tours by our local travel agent in New Zealand to help plan our tour. We found the company friendly, very professional to deal with and nothing was ever a problem to sort out to make our trip a fabulous adventure to remember. They went that extra mile!

On arrival to Spain, we received a package at our hotel containing a few treasures of Spain and a booklet of our travel plans.This was very detailed and easy to follow. Also a 'Welcoming"phone call by the local representative was very warming. Meeting Sam whom we had been dealing with planning our trip, was one of our highlights! He hosts a fabulous Tapas Tour!!

The tour guides provided on our tours were very friendly, professional and knowledgeable.

We would absolutley recommend Tailormade Andalucía and will certainly use them in the future if we ever visit Spain again.

Hilary & Graham Taylor UK

“We used to think that ‘Guided holidays’ were for people who needed looking after. Not any more!

The five days we spent with Sam were brilliant. He definitely gets five stars for organisation, content, knowledge and charisma!

You see and learn so much more when a visit is planned andorganised for you, involving people with specialist and local knowledge to show you around. We can’t wait for the next one!"

Daphne Gillam Montana, USA

Sam is a quick study!

His travel company was recommended by friends who loved his itinerary, but our lifestyle and interests were entirely different than our friends - but Sam listened carefully and nailed it perfectly.

We couldn't have been happier with the variety and insider touches that he provided.

Debbie and Joe Kasle Milwaukee, Wisconsin

We cannot recommend Sam Lister and Tailormade Andalucia highly enough! We have used him on two different trips to Spain and each time, the tours he arranged were the highlights of our trip! After our initial contact with Sam he actually called us and asked us questions to find out our interests. We ended up spending the day hiking in the beautiful countryside and touring an organic pig farm where they raised the pigs for the Iberian ham (not what we had contacted him about but way more up our alley!).

The day was fascinating and one of the most memorable of our trip! We were fortunate enough to return to Spain two years later and Sam was my first phone call! This time he recommended the art restoration tour for us and again, it was the most interesting afternoon, learning about a world we previously knew nothing about.

Sam also arranged drivers for us, a guide at the Alhambra, restaurant recommendations, hotel recommendations, etc. The drivers were prompt and courteous, the guides were knowledgeable and fun, the restaurants were amazing and the hotels were charming!

Sam takes the time to get to know his clients and he truly does "tailor make" the trip that is just right for them!

We have recommended him to several friends and they have all done different activities with Sam, and each one has come back and said those days were the best of their trip!

Whether you are looking for someone to plan one day or your whole trip, Sam is your guy! We only hope we return to Spain again soon so we can use his services again!

Hi Sam, What can I say? Not having been to Spain before I had visions of a quite different place - flat, hot, full of high rise hotels and lots of tourists. Well, the last part was true - far more Americans than I imagined. And it was hot which helped the lifestyle make more sense. But Andalucía was wonderful - endlessly interesting and much of it very beautiful. We want to come back! With better Spanish next time!

I will complete the survey but at the end of the week as I will be up to my ears in work. We really enjoyed our guides - all different, all knowledgeable, all very patient, all lots of fun. I shouldn't say so but we had a particularly good tour with Jaime in Seville as he knew so much about all the things we wanted to find out about. We're only sorry that we had such a short time with all our guides as the time went by incredibly quickly and it was hard to believe we'd been together for two or three hours.

I may be pre empting your survey questions (I haven't looked at them yet) - but all the accommodation was great except for the hotel in Seville - which wasn't bad at all but is undergoing some light renovation and the breakfast was somewhat underwhelming - think no fresh orange juice, very industrial pastries. I guess it just wasn't quite us - although the location was superb. Best hotel? - I loved the Lladron de agua but we had a particularly nice room as it had the only tree in the street outside and the staff - Sonia, the manager - was an absolute star, so helpful, so funny, she really made our stay there special. Best experience? So many.... swimming at La Cueva del Gato near Ronda, eating at the Molina del Arco, visiting Apicino, the feria at Malaga, understanding a bullfight, dancing in the Plaza de Espana at midnight in Vejer (just how long can a conga line be??), the sherry producer, the bull farm, the horses (next visit - I'd love to include some riding), the buildings, the tapas, the bars, los banos arabes, the beautiful beaches (but soooo windy at Tarifa). Disappointments? We couldn't see the dolmens at Antequera as we travelled on a Monday and the site is closed on Mondays. And I wonder if we might have got more out of our flamenco evening if we had had some information about flamenco - what it's about, styles, what we would be seeing.

What did we not do that, now that we know the area better, we would have liked to do? Birds and animals - it would have been good to get out into the countryside a little (wrong season, I know, too hot!!). Horse riding - didn't realise just what a horsey area it is. Olive production - would have liked to know more, visit a farm? Walking - looks like some interesting walks in the hills would be possible. More Spanish - we flapped our hands a bit and felt stupid but people seemed to understand - still we need to learn the language - a few days of intensive Spanish would be good. And most of all, knowing more about the people who live there - (but that's about meeting people and comes back to language). Oh, and the trains were fantastic - surely the best way to travel inter city. Clean, spacious, very very comfortable, fast, convenient, well labelled services, and the stations were such nice spaces compared to the grimy UK. The Spanish seem to have put together a very good high speed train network - much preferable to being squeezed into an Easyjet plane. Espana? - me encanta!

Very best wishes, Sheena Ashford

I can thoroughly recommend Sam Lister and Tailormade Andalucia. From my first contact with Sam to discuss a possible visit to Seville, I was impressed with his enthusiasm, his quick understanding of the type of holiday I was looking for and his exciting ideas for the trip.
On arrival in Seville, it soon became apparent that Sam was an excellent tour operator and guide. As well as seeing the traditional sites of Seville and Jerez, we were able to go ‘behind closed doors’ and meet artists, art restorers, flamenco dancers and musicians and learn about their work and see their beautiful homes. We were also able to gain an insight into Spanish life, its history and customs by spending a lot of time talking with Sam, either over a meal, or travelling to Jerez or walking through the streets of the Triana district. He introduced us, and indeed converted us, to Spanish white wine and sherry and eating in excellent restaurants, chosen by Sam, all added to the wonderful holiday.
We all hopeto return to Spain and experience another Tailormade Andalucia holiday.

Allison Mcmillan


Hi Sam and Fran,
We returned home safely. 
I wanted to take this opportunity to thank you very much for coordinating our trip in an outstanding manner. We really appreciate, how you and your team, did such a wonderful job at every step of the way. There were too many highlights to single out a particular one. 
Sam, thank you very much, from all of us, for meeting us at Triana and your gifts. That was extremely unprecedented and so thoughtful. 
Fran, truly happy with your help in addressing any of our concerns promptly and your courteous approach. Missed your call at Casa 1800 because we were out partying. Thank you. 
Art/Tapas trip and drive thru "white villages" with two James and Cordoba visit with Maria will remain memorable. 
Somehow you guys transcended the visitor-tour operator relationship with your "think out of the box" approach.
We will explore how to work with you in the future - Portugal-Morocco?!!

D. Barman

San Francisco, USA
Thank you so much Sam for helping Spain come alive for us. We have enjoyed our 3 weeks here and it has lived up to all expectations and more. You have done a fantastic job. Good luck for the future.
Dear Sam,
Words are inadequate to express all of the delights that you have shared with us over the past 10 days. This was a wonderful experience and will be with us always!
Thank you!

First thanks for organising another great holiday (once again better than expected) We had a wonderful time.  Sam Lister did a great job and kept in touch with me all the way through which was very reassuring.

He also met up with us on our last day in Seville.  What a really nice young guy he is.  Our drivers and guides were really good particularly BB ........ and what a laugh he was we had some very hilarious conversations...

Clients of Etruscan Pleasures

New Zealand

We had such an amazing European trip it is hard to think of just one or two things to rate above all else.  Spain was our favourite destination by a long margin. The guides in each city and town were exceptional and brought alive the traditions of Spanish life.

Etruscan Pleasures (Italia) Ltd and Sam from Tailormade Andalucia in Seville, designed our itinerary perfectly to our needs and our dreams came true.  The itinerary was relaxing, informative and fun.  We would highly recommend travellers to use their exceptional services they have accumulated after many years of experience as travel consultants

Clients of Etruscan Pleasures

New Zealand

One can only say, how thrilled we were with our week in Spain, thanks to Sam Lister. Before leaving New Zealand, every “I” was dotted and “T” crossed. In organising our trip to the other side of the world, quick answers were a must.

The options regarding the tour planning, the choice of hotels to suit our budget from Barcelona to San Sebastion – absolutely faultless.

Our guide, Aner was an admirable host. Knowledgeable, courteous, patient and good company. Finally, one cannot fail to mention Sam’s parents – Jen and Al Lister. Our day with them on the Costa Brava was due to wind up mid afternoon. We were saying farewell more than two hours later and could have gone on. Just a wonderful day and looked after by a great couple.

The whole tour went exactly as planned, no problems and worth every cent. Based on our experience, totally recommended.


Hi Sam,

Just a quick note of thanks for your wonderful planning and guiding. We had a sensational vacation and will be sure to recommend your services to all of our friends. Thank you again!

As a young traveler, some 20 year ago, I decided to make my first trip to Europe with a tour group. After experiencing the inflexible schedule, the generic itinerary, and the impersonal guides, I swore then and there that I would never again partake in another tour group.

That was until I was confronted with the daunting task of organizing a trip to Spain with sixteen of my high school students. Having lived in Spain for three years and knowing my students’ likes and dislikes, I knew the typical student tour group would not offer the experience I wanted for my students. A close family friend suggested I contact Tailormade as they had created an “extraordinary” trip for he and his family in celebration of his 50th birthday.

From the initial phone call with Sam to the final farewell, Tailormade provided my students and I a professional and personalized experience as we explored Andalucía. My fear of tour groups was put to rest as we were introduced to the authentic culture of southern Spain by visiting amazing locations both on and off the beaten path. The students, the adult chaperones, and I, were genuinely engaged in every activity and location that Tailormade included in our customized itinerary. Sam and the other incredible guides were so personable, knowledgeable, and attentive, that everyone in our group viewed them as our new, foreign friends rather than simply our guides.

I have enthusiastically recommended Tailormade to both colleagues and friends and will continue to commission them for future trips with my students. At the same time, I too look forward to having Tailormade help me celebrate my 50th birthday in the “distant” future, by customizing a personal trip to Spain for my family and I.


Want to thank you, again, for your help and work in setting up our tours in the Andalucia region. They were all fantastic and the group enjoyed all the tour guides. We still are talking about our tapas and wine tour that you took us on. Again, many thanks and I would have no problem and would enjoy the opportunity to recommend you and your company to others touring the Andalucia area of Spain. Peace and blessings.



Tailormade Andalucia is a superb custom touring partner for Andalucia.

I have had the pleasure of partnering with Sam Lister for two small-group guided tours in this magical region of Spain and I can honestly say that Sam consistently exceeded my expectations, which are high!  Andalucia is a region that is packed with relatively easy to access treasures, but also one that is packed with remarkable small restaurants, small-scale winemakers, food artisans, cultural artisans, off-the-radar shopping gems, historic sites and so much more that an ‘insider’ can find and share.


Medford, Massachusetts, USA